Driver and usage manual can be downloaded
You may need to use repair tool to install EC.
1.Download EC repair tool here:http://www.xidulaptop.com/download/details-12-17.html
2.Follow the steps on YouTube:https://www.youtube.com/watch?v=pTWR_hqmHMo
3.If it doesn't work, please mail XIDU Official Email (firstname.lastname@example.org) with your Order ID and your issue
Shut down the laptop and follow the steps in the video on youtube.
Here is the link https://www.youtube.com/watch?v=QiDGK043gOo
Re-install the TP driver, download here:http://www.xidulaptop.com/download/details-12-17.html
There are "old" and "new" TP drivers, touch the window sign on the Tour Pro, if there is a pop up, choose new one, otherwise, choose old one.
Here is how to install the driver:https://www.youtube.com/watch?v=ZYZ6jAeAPe4
Use the BIOS repair tool.
Here is the download link:http://www.xidulaptop.com/download/details-12-17.html
1.Unzip and open folder”KN5_XIDU_V113_BIOS_Release_20191105A”
2.Click ”File”button on the left ，then click “open windows PowerShell as administrator”.
3.Input ”cmd” in the blue pop up window,then press the Enter key
4.After it is done,input “flash.bat”，press the Enter key again.
5.When it is over,pls input “fp”,then press Tab key,choose “FPTW64.exe”.
Press Spacebar,input”-f” then press Spacebar again,press Tab choose KN5V133_XIDU.rom ,press the Enter key again.
7. When it shows “FPT Operation Successfully”,just restart the window,no need to close the window.That's all.
3、Choose Recovery>>Advanced startup>>Restart now
4、When you in advanced startup interface,choose troubleshoot>>startup settings>>Advanced Options>>Restart>>Press 7 or F7 to choose “Disable driver signature enforcement”
5、After restart, open “this PC” and click “Manage” to open Computer Management
6、Click Device Manage，Other device>>FT9201>>Update driver>>Browse my computer for driver software